Cynthia Persily, PhD, RN, FAAN
Dr. Persily is the CEO of Highland Hospital in Charleston, WV.
What motivates you? That’s a question that we deal with on a daily basis in our company– what motivates patients to come in to Highland for care? What keeps them with us? What motivates any of us to take good care of ourselves? And, what motivates us each to come to work, to stay in our job, or to do our best?
“Motivating others” was the topic of our Leadership Lunch and Learn sessions this month. While we were focusing on how we might motivate those we lead, peers we interact with, or patients we care for, we found out that learning about our own motivators was a good place to start. Do you know what we discovered? Each one of us is motivated by something different. For some of us, meeting basic needs is our motivator. For others, our motivations may be to learn more, or to gain self satisfaction. For still others, we are motivated by opportunities– to advance in our career or to see our company succeed. The challenge is to figure out what those motivators are for others, and as leaders and peers and caregivers, discovering how we can match incentives to motivators.
How do we figure this out? Observation and developing relationships may help. But what about asking? We could integrate questions about motivators into our patient assessment…we could add questions about motivators to our job interviews…or we could ask our teammates what motivates them. Bottom line, as we work with others, whether they are teammates or patients, figuring out what motivates and matching incentives or rewards to those motivators will go a long way toward helping us succeed. Try it out and let me know how it works– and if you ask, I just might tell you what motivates me!